Frequently Asked Questions
Find answers to common questions about booking, payments, and our services.
How do I book a bus ticket online?
Booking is simple. Use the search widget on our homepage to select your origin, destination, and date of journey. Choose an available bus, select your preferred seats, and proceed to the secure checkout to complete your payment.
What payment methods do you accept?
We accept all major mobile banking platforms in Bangladesh, including bKash, Nagad, and Rocket. We also accept Visa, MasterCard, and other major credit/debit cards via our secure payment gateway.
Can I cancel my ticket and get a refund?
Yes, tickets can be cancelled subject to our cancellation policy. Usually, cancellations made 24 hours prior to departure are eligible for a partial refund. Please contact our support team at 01995872143 for immediate assistance.
Do I need to print my e-ticket?
No, you do not need a physical printout. You can show the SMS confirmation or the e-ticket PDF on your mobile phone to the bus counter staff along with a valid ID before boarding.